Dispatch
Crew Dispatch That Ends the 6 AM Group Text
A drag-and-drop dispatch board, optimized routes with multi-stop directions, calendar sync straight to crew phones, and GPS-verified time punches.
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One-click routes
Order any tech's day by drive time, with multi-stop directions
On crew phones
Assignments sync to Google or Outlook calendars automatically
GPS-verified
Time-clock punches capture location so you know the start was on site
See it in action
Assign the day, optimize the drive
Drag jobs onto a tech's column, then click Optimize Route — stops re-order by drive time and open as multi-stop directions on their phone.
Dispatch · Thursday Jul 16
9 stops · 3 techsDanny V. — Thursday route
4 stops · 38 min total drive
Alvarez — furnace tune-up
1410 Birch St
9 min drive
Kowalski — re-roof day 1
88 Highland Ave
14 min drive
Nguyen — duct inspection
216 Ferry Rd
15 min drive
Sisti — quarterly maint.
5 Overlook Ct
The whole dispatch workflow
From assignment to arrival, on one board
Every pain below comes from contractors dispatching crews with texts, calls, and memory. Each maps to a specific Breche feature.
The pain
Dispatch lives in a group text, and half the crew reads it after they've left the shop.
What Breche does
The dispatch board is a visual grid — a column per crew member or tech, a card per job. Drag a card onto someone's day to assign it; drag it to another column or day to reassign or reschedule. Everyone looks at the same board, and the board is always current.
The pain
Your tech burns an hour criss-crossing town because stops were assigned in the order calls came in.
What Breche does
One click on a tech's column optimizes their route: Breche orders that day's stops by drive time using real map data, writes the order back to the board, and produces multi-stop driving directions. The tech opens the route on their phone and taps to navigate stop by stop.
The pain
Assignments never make it to the calendar the crew actually checks.
What Breche does
Breche syncs with Google Calendar and Outlook, so dispatch assignments land on the calendar each crew member already lives in — on their phone, with the address attached. Changes made on the board flow to the calendar; the schedule stops living in two places.
The pain
You can't tell if the 8 AM start actually happened at 8 AM — or at the right address.
What Breche does
Crew members clock in from the Breche mobile app, and the time clock captures GPS location with each punch. When you review time entries against the dispatch board, you can verify the punch happened at the job site — not the coffee shop two towns over.
The pain
Recurring maintenance visits get dispatched by hand every single month.
What Breche does
Service contracts auto-generate visits on their billing cadence, and those visits land on the dispatch board ready to assign. Dispatch-visit sync keeps both sides consistent: reschedule the dispatch card and the contract visit moves with it, so the contract history stays accurate.
The pain
Emergency call comes in and you have no idea who can absorb one more stop.
What Breche does
The board shows every tech's day side by side — stop counts, times, and gaps at a glance. Drop the emergency job in the unassigned pool, spot the crew with room, and drag it into their column. Re-optimize their route and the new stop slots into the drive order.
Features
Dispatch management built for crews in trucks
Visual dispatch board
A column per crew member, a card per job, organized by day. Assign, reassign, and reschedule by dragging cards — the underlying project, visit, or event updates with it.
Route optimization
Order any tech's daily stops by drive time with one click. The optimized sequence writes back to the board so office and field see the same run order.
Multi-stop driving directions
Each optimized route opens as turn-by-turn, stop-by-stop directions on the tech's phone. Tap a stop to navigate in Google or Apple Maps.
Route map view
See a crew member's day as numbered pins on a map. Click a pin to drill into the job, visit, or inspection behind it.
Google + Outlook calendar sync
Dispatch assignments push to each user's connected Google or Outlook calendar, so the schedule shows up on the phone they already check.
GPS time-clock verification
Crew clock in and out from the mobile app with GPS captured on each punch — verify starts happened on site before approving time.
Dispatch-visit sync for contracts
Recurring service-contract visits flow onto the dispatch board automatically, and rescheduling a dispatch card keeps the contract visit in step.
Multi-user assignment
Assign the same job to multiple crew members, keep an unassigned pool for incoming work, and balance workloads across columns at a glance.
FAQ
Dispatch FAQ
Common questions about Breche's crew dispatch tools.